Case Study

How to increase the productivity of customer service agents by 230% through a Chatbot on WhatsApp

Thanks to our Conversasional AI solution, PcComponentes has achieved:

  • Automate more than 60% of the conversations through WhatsApp.
  • Increase agent productivity by 230%.
  • Optimize user experience and CSAT level.
  • Decrease response time by 96%.
  • Improve the quality of Customer Service.
Read more about it in our free ebook!

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