Case Study
PcComponentes
How to increase the productivity of customer service agents by 230% through a Chatbot on WhatsApp
Thanks to our Conversasional AI solution, PcComponentes has achieved:
Automate more than
60%
of the conversations through
WhatsApp
.
Increase agent
productivity by 230%
.
Optimize
user experience
and CSAT level.
Decrease response time by 96%.
Improve the
quality
of Customer Service.
Read more about it in our free ebook!
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